We make every effort to ship your items as quickly as possible. Please allow 1-2 business days for your order to be processed and shipped. On average, the typical delivery time frame is between 4 to 6 business days. If you do not receive a tracking number within 6 business days of placing the order, please email us at info@sootheseating.com.

We currently offer free shipping only to the United States. Unfortunately, we do not offer free shipping internationally yet, contact us to get a shipping quote to your country.

Shipping times vary as we do ship from different fulfilment centres based on your location. On average, the typical delivery time frame is between 5 to 10 business days.

Depending on your location and the fastest available service, your parcel will be shipped via either UPS, USPS, FedEx or Pioneer.

If you have mistakenly entered the wrong address or if it was auto-filled incorrectly, kindly reply to your order confirmation email and confirm the correct address or notify us via email at info@sootheseating.com within 24 hours of placing your order. After 24 hours of submitting incorrect information, we will not be able to offer any refunds.

All prices are in USD.

At SootheSeating, we understand the importance of hassle-free returns. That's why we offer a generous 30-day return window for your peace of mind. Please see our Return Policy Page for more information on returns.

At SootheSeating, we understand the importance of hassle-free returns. That's why we offer a generous 30-day return window for your peace of mind. Please see our Return Policy Page for more information on returns.

Our commitment to your satisfaction includes a manufacturer's warranty on all our products. Should the product be defective or damaged within the warranty period, you have the assurance of a full refund or a replacement. Please reach out to us for specific warranty details.

Please request cancellations within 24 hours of placing your order for a full refund. You may cancel your order without penalty before it ships.

We accept various payment methods, including credit/debit cards. Please check out the Billing Terms & Conditions page. Payment options can also be accessed during checkout.

Your credit card will be charged at the time of purchase.